Best Practices

Your privacy and security is of great importance to us. Along with ALTA’s Best Practices, we have implemented various processes and procedures to keep your information protected. Our ongoing team meetings and training keep our team members up-to-date on the latest industry risk trends, requirements and company policies.

Here are just a few of the ways we have gone above and beyond industry requirements to protect you and your information:

• Secure website – We want to protect your information from the moment you first contact us.
• Secure email – Much of today’s wire fraud starts in email. This is why any emails we send that contain private information are sent encrypted.
• Verbal verification of banking information – We call to verbally verify and confirm any banking or wiring instructions prior to funds being transferred.
• Vulnerability scan – A third-party vendor partner assesses our systems to make sure hackers don’t have easy access.
• Frequent backups – Our data is backed up frequently to prevent data loss in the event of a disaster.
• Cybersecurity insurance – We also carry cyber insurance to protect any affected parties if there ever was a data breach.
• Firewall – Call us overprotective, but our offices have a firewall as added security for all Internet traffic going in and coming out.
• Clean-desk policy – It is company policy to lock up all files and paperwork each night.